TrustDesk BKU startet, wir aber gleich wieder beendet

Ich habe ein Problem nachdem ich mein Notebook mit Windows XP neu aufgesetzt habe.

Ich habe die TrustDesk basic installiert und wollte die BKU starten. Alles sieht ganz normal aus allerdings wird das Programm scheinbar automatisch sofort wieder beendet kurz nachdem es gestartet wurde. Ich sehe rechts in der Taskleiste für ein paar Sekunden das gelbe Symbol aber dann ist es wieder weg und nichts tut sich. Hab's auch schon ohne Firewall versucht, kein Unterschied.

Hat jemand das gleiche Problem bzw. kann mir da jemand helfen?

Lg,

Tom

Soda, ich hab das mal mit dem logging-Tool im trustDesk-Verzeichnis versucht. Von dem Zeitpunkt an dem ich das Programm starten will bis es sich scheinbar selber weider beendet kommt folgender Log-Report:

[02.05 20:06:11.088] [INFO]: loading the translation file = C:ProgrammeITSolution rustDesk basicin ranslation.dat
[02.05 20:06:11.128] [INFO]: SecurityLayer.exe FileVersionNr: 2.2.9.9 started on: 02.05.2009 20:06:11
[02.05 20:06:11.158] [INFO]: processing: autostart
[02.05 20:06:11.209] [INFO]: [SL]:RemoveOldDir: Check for the *.old Directory left after OnlineUpdate!
[02.05 20:06:11.249] [INFO]: processing: autostart2
[02.05 20:06:11.299] [INFO]: [SL]:RemoveOldDir:C:ProgrammeITSolution rustDesk basic.old
[02.05 20:06:11.539] [INFO]: processing: checking for library
[02.05 20:06:11.549] [INFO]: [SL] starting SecurityLayer.exe
[02.05 20:06:11.589] [INFO]: [SL] Mutex {D37E039E-9389-4F9F-9553} created
[02.05 20:06:11.639] [INFO]: [SL] Checking for MSXML 4.0 Installation!
[02.05 20:06:11.679] [INFO]: [SL] Installmsxml4SP2: invoked
[02.05 20:06:11.719] [INFO]: [SL] SourceMsxmlDir: "C:ProgrammeITSolution rustDesk basicinmsxml"
[02.05 20:06:11.769] [INFO]: [SL] SysMsxmlFile: "C:WINDOWSsystem32msxml4.dll"
[02.05 20:06:12.040] [INFO]: [SL] Version: System="4.20.9870.0" vs. Source ="4.20.9818.0"
[02.05 20:06:12.070] [INFO]: [SL] ucrlCommon.myInit: invoked
[02.05 20:06:12.110] [INFO]: [SL] CRLDir: "C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungCRLs"
[02.05 20:06:12.160] [INFO]: [SL] TrustedStore: "C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebung rusted_CAs"
[02.05 20:06:12.200] [INFO]: [SL] Store: "C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungCAs"
[02.05 20:06:12.240] [INFO]: [SL] CRLListFile: "C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungCRLscrl.lst"
[02.05 20:06:12.540] [INFO]: [SL] loading CrList.
[02.05 20:06:12.601] [INFO]: TCRLList.load(C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungCRLscrl.lst) invoked
[02.05 20:06:12.631] [INFO]: [SL] TCrlList.addCRL: "http://crl.thawte.com/ThawteServerCA.crl" caid: "ec9df07296c6ee85d31c1468c777ec30c90624c2"
[02.05 20:06:12.671] [INFO]: [SL] TCrlList.addCRL: "https://www.trustcenter.de/fcgi-bin/CRL.cgi/TC_Class2.crl?Page=GetCrl&crl=3" caid: "b8ef2df7b64ce7b19961e3e0da2ac9f8d76"
[02.05 20:06:12.711] [INFO]: [SL] TCrlList.addCRL: "https://www.trustcenter.de/fcgi-bin/CRL.cgi/TC_Class2.crl?Page=GetCrl&crl=3" caid: "1f6a3eaea09bef577782a46ae6e9bf38d4"
[02.05 20:06:12.751] [INFO]: [SL] TCrlList.addCRL: "ldap://ldap.ecard.sozialversicherung.at/o=Hauptverband%20%f6sterr.%20Sozialvers.,c=AT?certificateRevocationlist;binary" caid: "cc207c479da5bcfe95060efea05affcf3c45a69d"
[02.05 20:06:13.041] [INFO]: [SL] TCrlList.addCRL: "ldap://ldap.ecard.sozialversicherung.at/o=Hauptverband%20%f6sterr.%20Sozialvers.,c=AT?certificateRevocationlist;binary" caid: "5caaf80cea126cb6f82dc1959afea3965a1"
[02.05 20:06:13.061] [INFO]: [SL] TCrlList.addCRL: "ldap://ldap.ecard.sozialversicherung.at/o=Hauptverband%20%f6sterr.%20Sozialvers.,c=AT?certificateRevocationlist;binary" caid: "07b634483eb37b5d1026f84b987c5f0a50"
[02.05 20:06:13.111] [INFO]: [SL] TCrlList.addCRL: "ldap://ldap.ecard.sozialversicherung.at/o=Hauptverband%20%f6sterr.%20Sozialvers.,c=AT?certificateRevocationlist;binary" caid: "47f05a08ae996df08ff3ae30df0398d7a9"
[02.05 20:06:13.151] [INFO]: [SL] TCrlList.addCRL: "ldap://ldap.ecard.sozialversicherung.at/o=Hauptverband%20%f6sterr.%20Sozialvers.,c=AT?certificateRevocationlist;binary" caid: "7fc8728cb5c038cd30c034602df75f47a5"
[02.05 20:06:13.201] [INFO]: [SL] TCrlList.addCRL: "ldap://ldap.ecard.sozialversicherung.at/o=Hauptverband%20%f6sterr.%20Sozialvers.,c=AT?certificateRevocationlist;binary" caid: "64546762f9ada59423e70241a13f0d2542"
[02.05 20:06:13.241] [INFO]: [SL] ReadCRLConfig: invoked
[02.05 20:06:13.542] [INFO]: [SL] SSLCRLConfig.doCRLCheck: True
[02.05 20:06:13.552] [INFO]: [SL] SSLCRLConfig.afterExpiry: True
[02.05 20:06:13.592] [INFO]: [SL] SSLCRLConfig.allXXminutes: -1
[02.05 20:06:13.642] [INFO]: [SL] SSLCRLConfig.forceOCSP: True
[02.05 20:06:13.682] [INFO]: [SL] SigCRLConfig.doCRLCheck: True
[02.05 20:06:13.732] [INFO]: [SL] SigCRLConfig.afterExpiry: True
[02.05 20:06:14.043] [INFO]: [SL] SigCRLConfig.allXXminutes: -1
[02.05 20:06:14.083] [INFO]: [SL] SigCRLConfig.forceOCSP: True
[02.05 20:06:14.103] [INFO]: ChainContainer.loadFromConfigFile = C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungSecurityConfiguration.xml
[02.05 20:06:14.153] [INFO]: doInitCrlDaemon: invoked
[02.05 20:06:14.193] [INFO]: doInitCrlDaemon: Create the TCrlDaemon Class
[02.05 20:06:14.243] [INFO]: [SL] appDir: C:ProgrammeITSolution rustDesk basicin
[02.05 20:06:14.543] [INFO]: [SL] C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungSchemas
[02.05 20:06:14.563] [INFO]: [SL] C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungfilecache
[02.05 20:06:14.613] [INFO]: [SL] C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungCRLs
[02.05 20:06:14.653] [INFO]: [SL] C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungCAs
[02.05 20:06:14.694] [INFO]: [SL] C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungSSLCers
[02.05 20:06:14.744] [INFO]: [SL] C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebung rusted_CAs
[02.05 20:06:15.044] [INFO]: [SL] HTTP_SERVER_HEADER: "Server: citizen-card-environment/1.2 trustDeskbasic/2.7.7"
[02.05 20:06:15.124] [INFO]: [SL] HTTP_USER_AGENT_HEADER: "User-Agent: citizen-card-environment/1.2 trustDeskbasic/2.7.7"
[02.05 20:06:15.144] [INFO]: [SL] Check4CasDir: invoked
[02.05 20:06:15.194] [INFO]: [SL] FDataANdStyleSheetUrlManagementConfig: C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungurlmanagement.xml
[02.05 20:06:15.234] [INFO]: [SL] FSSLClientAuthConfigFile: C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungsslclientauthmanagement.xml
[02.05 20:06:15.284] [INFO]: [SL] Initialization: UrlManagement.
[02.05 20:06:15.545] [INFO]: [SL] Initialization: SSLClientAuthManagement
[02.05 20:06:15.555] [INFO]: [SL] Checking for the default urlmanagement Configuration
[02.05 20:06:15.605] [INFO]: [SL] Checking for the default MimeTypeBlackList
[02.05 20:06:15.645] [INFO]: [SL] Checking for the default update.ini
[02.05 20:06:15.695] [INFO]: [SL] Checking for the default ExternalViewer Configuration
[02.05 20:06:15.735] [INFO]: [ExecuteAutoDeploymentScript] FileName = C:ProgrammeITSolution rustDesk basicinautodeployment.ini
[02.05 20:06:16.045] [INFO]: [ExecuteAutoDeploymentScript] File = C:ProgrammeITSolution rustDesk basicinautodeployment.ini NOT FOUND
[02.05 20:06:16.055] [INFO]: [SL] Checking for the default Firewall Configuration
[02.05 20:06:16.116] [INFO]: [SL] Checking for the default Firewall Configuration -> Config found -> check for the new rules
[02.05 20:06:16.166] [INFO]: SicherheitsUpdateCheck: Reg.Version = 2.7.7
[02.05 20:06:16.216] [INFO]: SicherheitsUpdateCheck: Reg.ControlVersion = 277
[02.05 20:06:16.266] [INFO]: SicherheitsUpdateCheck: Version.Version = 2.7.7
[02.05 20:06:16.546] [INFO]: SicherheitsUpdateCheck: Version.ControlVersion = 277
[02.05 20:06:16.756] [INFO]: SicherheitsUpdateCheck: Version Check Pass -> SKIPPING THE UPDATE
[02.05 20:06:16.797] [INFO]: [SL] installing root CA
[02.05 20:06:16.847] [INFO]: [SL] RegisterRootCertiticate: invoked
[02.05 20:06:16.887] [INFO]: [SL] RegisterRootCertiticate: Root Certificate is already installed
[02.05 20:06:16.937] [INFO]: [SL] Check_CRL_list: invoked
[02.05 20:06:17.047] [INFO]: [SL] Check_CRL_list: sourceListFile=C:ProgrammeITSolution rustDesk basicinCrlscrl.lst
[02.05 20:06:17.067] [INFO]: [SL] Check_CRL_list: updateListFile=C:ProgrammeITSolution rustDesk basicinCrlscrl_update.lst
[02.05 20:06:17.097] [INFO]: [SL] Check_CRL_list: destCrlFile=C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungCRLscrl.lst
[02.05 20:06:17.137] [INFO]: [SL] CallSUKonifg: invoked
[02.05 20:06:17.177] [INFO]: [SL] Key "HKEY_CURRENT_USERSoftwareIT Solution GmbHSecuritylayer" exists: True
[02.05 20:06:17.227] [INFO]: [SL] doCallSUKonfig:False
[02.05 20:06:17.548] [INFO]: [SL] startCrlDaemon = yes
[02.05 20:06:17.578] [INFO]: startCrlDaemon: invoked
[02.05 20:06:17.608] [INFO]: startCrlDaemon: calling the thread function _Start_crl_daemon_timer
[02.05 20:06:17.658] [INFO]: _Start_crl_daemon_timer: invoked
[02.05 20:06:17.698] [INFO]: _Start_crl_daemon_timer: start processing the list
[02.05 20:06:17.748] [INFO]: _Start_crl_daemon_timer: processing the list for the download
[02.05 20:06:18.048] [INFO]: wsmartcardmanager: Loading Lib =C:ProgrammeITSolution rustDesk basicinw-cert.dll
[02.05 20:06:18.058] [INFO]: wsmartcardmanager: created = 35717120
[02.05 20:06:18.098] [INFO]: generate_the_CA_Cache: invoked
[02.05 20:06:18.138] [INFO]: clear_the_CA_Cache: invoked
[02.05 20:06:18.189] [INFO]: _Start_crl_daemon_timer: done processing, going to sleep for 14400000 ms
[02.05 20:06:18.229] [INFO]: generate_the_CA_Cache: calling _generate_the_CA_Cache_ and wait for it!
[02.05 20:06:18.549] [INFO]: _generate_the_CA_Cache_: thread started
[02.05 20:06:18.599] [INFO]: _generate_the_CA_Cache_: getting list of files from = C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebungCAs
[02.05 20:06:18.639] [INFO]: wsmartcardmanager: Loading Lib =C:ProgrammeITSolution rustDesk basicinw-cert.dll
[02.05 20:06:18.679] [INFO]: wsmartcardmanager: created = 35717120
[02.05 20:06:18.729] [INFO]: _generate_the_CA_Cache_: thread done
[02.05 20:06:18.769] [INFO]: generate_the_CA_Cache: found CAs = 102
[02.05 20:06:18.809] [INFO]: generate_the_Trusted_CAs_HashList: calling generateTrustedCAsHashList and wait for it!
[02.05 20:06:18.849] [INFO]: generateTrustedCAsHashList: thread started
[02.05 20:06:18.900] [INFO]: generateTrustedCAsHashList: getting list of files from = C:Dokumente und EinstellungenThomasAnwendungsdatenSignaturUmgebung rusted_CAs
[02.05 20:06:18.940] [INFO]: generateTrustedCAsHashList: thread done
[02.05 20:06:19.250] [INFO]: generate_the_Trusted_CAs_HashList: FHashedTrustedCASList.count = 66
[02.05 20:06:19.310] [INFO]: [SL] doOnlineUpdateCheckControl: invoked
[02.05 20:06:19.360] [INFO]: [SL] doOnlineUpdateCheckControl: doAUtoCheckInterval: 86400000
[02.05 20:06:19.400] [INFO]: [SL] ExistsNewSoftware: invoked
[02.05 20:06:19.440] [INFO]: [SL] AcceptSecurityLayerConnection: invoked
[02.05 20:06:19.480] [INFO]: [SL] StartSSLServer: invoked
[02.05 20:06:19.751] [INFO]: [SL] StartSSLServer: SSLServerPort: 3496
[02.05 20:06:19.791] [INFO]: [SL] AcceptSecurityLayerConnection: Starting listner on port: 3495
[02.05 20:06:19.951] [INFO]: [SL] ExistsNewSoftware: HTTP Get-Url: http://update.buergerkarte.at/…ritylayer/bin/version.xml
[02.05 20:06:20.051] [INFO]: [SL] AcceptSecurityLayerConnection: Binding...
[02.05 20:06:20.101] [INFO]: [SL] StartSSLServer: SSLCerFile: C:ProgrammeITSolution rustDesk basicinssl.crt
[02.05 20:06:20.151] [INFO]: [SL] StartSSLServer: SSLKeyFile: C:ProgrammeITSolution rustDesk basicinssl.pem
[02.05 20:06:20.272] [INFO]: [SL] AcceptSecurityLayerConnection: Listening...
[02.05 20:06:20.322] [INFO]: [SL] StartSSLServer: sSSLListnerThread: C:ProgrammeITSolution rustDesk basicinssl.crt
[02.05 20:06:20.372] [INFO]: [SL] StartSSLServer: Trying with SSLServerPort: 3496
[02.05 20:06:20.462] [INFO]: wsmartcardmanager: Loading Lib =C:ProgrammeITSolution rustDesk basicinw-form.dll
[02.05 20:06:20.522] [INFO]: wsmartcardmanager: created = 52035584
[02.05 20:06:20.632] [INFO]: GetTokenName: invoked
[02.05 20:06:20.702] [INFO]: SSLListnerThread: acceptSSLConnection() START ACCEPTING
[02.05 20:06:20.762] [INFO]: GetTokenName: from registry-> itctapi4
[02.05 20:06:20.802] [INFO]: GetTokenName: calling doFindCard2
[02.05 20:06:20.882] [INFO]: wsmartcardmanager: using loaded Lib = 52035584
[02.05 20:06:20.953] [INFO]: DoFindCard: invoked
[02.05 20:06:21.003] [INFO]: DoFindCard: calling scm.findCard
[02.05 20:06:21.263] [INFO]: [card] find card
[02.05 20:06:21.353] [DEBUG]: [card] searching list of : reader driver => port
[02.05 20:06:21.493] [DEBUG]: [card] C:ProgrammeITSolution rustDesk basicinpcsc.dll => 1
[02.05 20:06:21.764] [DEBUG]: [card] card ATR => ...
[02.05 20:06:21.824] [DEBUG]: [card] 3bbd18008131fe458051102020201810531
[02.05 20:06:21.954] [INFO]: [card] found e-card starcos
[02.05 20:06:22.244] [INFO]: DoFindCard: scm.findCard ->itctapi4
[02.05 20:06:22.304] [INFO]: GetTokenName: doFindCard2-> itctapi4
[02.05 20:06:22.355] [DEBUG]: [card] searching list of : reader driver => port
[02.05 20:06:22.405] [DEBUG]: [card] C:ProgrammeITSolution rustDesk basicinpcsc.dll => 1
[02.05 20:06:22.445] [DEBUG]: [card] card ATR => ...
[02.05 20:06:22.525] [DEBUG]: [card] 3bbd18008131fe458051002020201810531
[02.05 20:06:22.655] [INFO]: [card] card id => ...
[02.05 20:06:22.705] [INFO]: [card] 8004000001xxxxxxxxxx
[02.05 20:06:22.755] [INFO]: wsmartcardmanager: using loaded Lib = 52035584
[02.05 20:06:22.825] [INFO]: GetTokenName: invoked
[02.05 20:06:22.885] [INFO]: GetTokenName: from registry-> itctapi4
[02.05 20:06:22.965] [INFO]: GetTokenName: calling doFindCard2
[02.05 20:06:23.005] [INFO]: wsmartcardmanager: using loaded Lib = 52035584
[02.05 20:06:23.156] [INFO]: DoFindCard: invoked
[02.05 20:06:23.246] [INFO]: DoFindCard: calling scm.findCard
[02.05 20:06:23.396] [INFO]: [card] find card
[02.05 20:06:23.546] [DEBUG]: [card] searching list of : reader driver => port
[02.05 20:06:23.626] [DEBUG]: [card] C:ProgrammeITSolution rustDesk basicinpcsc.dll => 1
[02.05 20:06:23.686] [DEBUG]: [card] card ATR => ...
[02.05 20:06:23.757] [DEBUG]: [card] 3bbd18008131fe458201810531
[02.05 20:06:23.847] [INFO]: [card] found e-card starcos
[02.05 20:06:23.887] [INFO]: DoFindCard: scm.findCard ->itctapi4
[02.05 20:06:23.967] [INFO]: GetTokenName: doFindCard2-> itctapi4
[02.05 20:06:24.027] [DEBUG]: [card] searching list of : reader driver => port
[02.05 20:06:24.157] [DEBUG]: [card] C:ProgrammeITSolution rustDesk basicinpcsc.dll => 1
[02.05 20:06:24.448] [INFO]: [SL] ExistsNewSoftware: Local.Version Nr. 277
[02.05 20:06:24.478] [INFO]: [SL] ExistsNewSoftware: Server.Version Nr. 277
[02.05 20:06:24.518] [INFO]: [SL] ExistsNewSoftware: There is no update!
[02.05 20:06:24.568] [DEBUG]: [card] card ATR => ...
[02.05 20:06:24.608] [DEBUG]: [card] 3bbd18008131fe458002020201810531
[02.05 20:06:24.648] [INFO]: [card] card id => ...
[02.05 20:06:24.708] [INFO]: [card] 800400000xxxxxxxxxx

Bei der Windows-Ereignisanzeige gibt's zum Programm gar keinen Eintrag. Also es tut sich nix um die Uhrzeit wenn ich das Programm starte. Jedoch hab ich entdeckt dass ich folgenden Eintrag bekomm wenn ich den CardReader per USB anstecke:

Ereignistyp: Fehler
Ereignisquelle: SCardSvr
Ereigniskategorie: Keine
Ereigniskennung: 616
Datum: 02.05.2009
Zeit: 20:14:38
Benutzer: Nicht zutreffend
Computer: PHOENIX
Beschreibung:
Der Lesermonitor 'Gemplus USB Smart Card Reader 0' hat einen nicht erfassten Fehlercode empfangen: Zugriff verweigert

Weitere Informationen über die Hilfe- und Supportdienste erhalten Sie unter http://go.microsoft.com/fwlink/events.asp.

Kann sich irgendwer einen Reim darauf machen?

Danke!

Tom